Frequently Asked Questions

The safety of our communities, customers and employees is our top priority.

In line with the NSW Health restrictions and stay at home order, our libraries are temporarily closed until further notice, but our online library is still open!

You can access the library’s digital collection from home including eBooks, eAudiobooks and eMagazines. You can also stream movies and access many online resources for children.
You can keep your borrowed items at home until our libraries reopen. All items due during the lockdown will be renewed and not due back until the libraries re-open.
We have an exciting range of online programs for all ages. You can find them at Library at Home.
Yes! It’s easy to join click here.

You’ll get free access to our entire digital collection including eBooks, eAudiobooks, eMagazines and movie streaming services. You will also find a range of activities to enjoy from our Library At Home.
No. But they’ll be here at the library waiting for you when we re-open!
Click & Collect is available to library members who live in the Shellharbour Local Government Area. Find out more about Click & Collect!
If you need assistance or have any questions, you can contact our library team by emailing

We’ll continue to provide updates about changes to our library services.